Home physiotherapy questions
Answers about home physiotherapy appointments, pricing, preparation and service coverage in Kolkata.
Does CareMotion provide physiotherapy at home?
CareMotion provides scheduled home physiotherapy in supported service areas. The team confirms whether the requested service is suitable and available for your address before booking.
Which areas can I enquire about?
Use the service-area directory for the current location list, including Kolkata, Salt Lake, New Town and other listed areas. The full address and therapist availability determine whether a visit can be arranged.
Does each locality page represent a clinic?
No. Locality pages describe home-visit service areas. They should not be interpreted as separate staffed CareMotion clinics.
How do I request an appointment?
Use the booking form or contact CareMotion with your locality, preferred time and a short description of the support needed. Submitting an enquiry does not confirm an appointment until the team responds.
How much does a home visit cost?
Fees depend on the service, duration, complexity and location. Published indicative ranges are planning information. Ask the team to confirm the applicable fee and inclusions before agreeing to a visit.
Do I have to buy a package before an assessment?
Discuss the assessment and payment options with the team before committing. The appropriate follow-up plan depends on individual needs; a package does not guarantee recovery in a fixed number of sessions.
Are travel or equipment costs included?
Ask for the inclusions in your specific quotation. Any additional travel, device purchase, rental or other charge should be clarified before booking. Do not assume an indicative package includes equipment.
How long will the appointment take?
Duration varies by assessment and service type. Confirm the expected time when booking and mention any scheduling or caregiver constraints.
What should I prepare for the first visit?
Keep relevant medical advice, reports and a current medicine list available. Explain your goals, clear a practical working area and tell the team about stairs or lift access.
Can I see information about the physiotherapists?
You can view the clinician profiles on the website and ask the team who is available for your needs and area. Clarify qualifications and relevant experience before booking.
Can I get a same-day or emergency visit?
Same-day availability is not guaranteed. CareMotion home visits are scheduled appointments, not an emergency response service. Seek appropriate urgent medical care for an emergency.
Can I enquire about stroke rehabilitation at home?
Yes. Share the rehabilitation need and discharge advice so the team can discuss suitability and availability. Physiotherapy may form part of a wider rehabilitation plan.
What information is needed after surgery?
Provide the operation details and relevant discharge or rehabilitation instructions through the agreed booking channel. The plan must account for the treating team’s restrictions and individual assessment.
Can I arrange a visit for an older relative?
You can enquire on their behalf. Include their preferences and goals where possible, explain the support they need and confirm whether a caregiver should attend.
Should a caregiver attend?
This depends on the person’s needs and the assessment. Ask when booking, especially if help with communication or daily activities may be needed. Caregiver involvement should respect the person’s privacy and consent.
How many sessions will be needed?
There is no reliable fixed answer before assessment. Goals, medical guidance, response and practical circumstances affect the plan. Ask how progress and visit frequency will be reviewed.
Can recovery be guaranteed?
No provider can promise the same outcome or timetable for every patient. Ask for an explanation of realistic goals and how the plan may change after reassessment.
How do I change or cancel a booking?
Contact the team promptly using your booking details. Confirm the cancellation, rescheduling and package terms before purchase; do not assume a particular refund policy.
Can I request a preferred language or therapist?
Mention your preference when enquiring. The team must confirm whether it can be accommodated for the location and service; availability is not guaranteed.
Should I send medical details in a public review?
No. Keep patient addresses, reports and other private health information out of public reviews. Use the agreed private contact process for information needed to arrange care.
How do I book in Salt Lake or New Town?
Share the full address, sector or Action Area where relevant, building access information and the required service. The team confirms the visit window and fee.
Will every visit include treatment machines?
Equipment and techniques should follow assessment and the agreed plan. Do not choose a package solely by the number of machines listed; ask why a particular approach is relevant to your needs.
Should I start exercises from a blog before assessment?
These guides support appointment planning and do not prescribe an individual exercise programme. Follow your treating team’s advice and ask for clarification before trying unfamiliar exercises.
Is home physiotherapy always the right option?
No. Suitability depends on the assessment, required facilities and medical circumstances. The team may advise another care setting when home-based support is not appropriate.