Arranging home physiotherapy for an older family member

Start with the person’s own priorities

When arranging an appointment for a parent or another older relative, ask what they would most like help with. A useful goal might involve a particular daily activity rather than a broad promise to become stronger. Include them in decisions about visits, timing and who will be present.

Explain the concerns to the booking team without assuming that every change is simply part of ageing. New symptoms or a sudden change may need medical advice before a routine rehabilitation visit. The booking conversation cannot establish a diagnosis.

Make the appointment comfortable

Choose a time that works with the person’s normal routine and existing care commitments. Let the team know about communication needs, hearing difficulties or preferences about caregiver attendance. A calm, clear explanation of what the visit is for can be more useful than asking the person to prepare by doing extra activity.

Keep relevant information available, including medical advice, current aids and the activities that require assistance. Tell the team about stairs, entrance access and any difficulty moving between rooms.

Agree how family members will help

Ask the therapist which tasks a caregiver should assist with and which should wait for further guidance. Written notes can help the household follow the same plan. Avoid adding extra repetitions or new exercises because another patient found them helpful.

• Record the agreed goal in the person’s own words.
• Ask how changes or discomfort should be reported.
• Clarify what can be practised safely between visits.
• Arrange the next review around the agreed plan and availability.

Choose a practical local arrangement

CareMotion accepts enquiries for geriatric rehabilitation and related home-visit services in its supported areas. Confirm the patient’s exact locality and the applicable fee. Home care may reduce the need to travel for suitable visits, but some assessment or treatment still requires another setting.

Keep the booking details and contact number available to the person receiving care, not only the family organiser. Review whether the appointment arrangement is working for them and raise questions early if their preferences or circumstances change.

Useful next steps

• Geriatric rehabilitation in Kolkata
• Meet the team
• Booking FAQs