What is the cost of physiotherapy at home in Rashbehari?

Home physiotherapy in Rashbehari starts at ₹499 per session. The cost may vary based on the specific treatment required and the number of sessions needed. We offer package discounts for multiple sessions. Our pricing is transparent with no hidden charges.

Do you provide physiotherapy services on weekends in Rashbehari?

Yes, we provide physiotherapy services 7 days a week in Rashbehari, including weekends and public holidays. Our therapists are available from 7 AM to 9 PM. You can book appointments online or call us directly.

Are your physiotherapists certified?

Yes, all our physiotherapists are certified professionals with BPT or MPT degrees from recognized universities. They are registered with the Indian Association of Physiotherapists and have extensive clinical experience in treating various conditions.

How quickly can I book a physiotherapy session in Rashbehari?

We offer same-day booking for physiotherapy sessions in Rashbehari. You can book online or call us, and we'll arrange a therapist visit within 2-4 hours based on availability. Emergency cases are prioritized.

What conditions do you treat with physiotherapy?

We treat a wide range of conditions including back pain, neck pain, joint pain, arthritis, sports injuries, stroke rehabilitation, post-surgical recovery, neurological conditions, geriatric care, and more. Our therapists create personalized treatment plans.

Do you accept health insurance for physiotherapy services?

Yes, we accept various health insurance plans. We can help you with insurance claims and provide all necessary documentation. Please check with your insurance provider for coverage details.

What safety measures do you follow during home visits?

All our healthcare professionals follow strict safety protocols including wearing masks, sanitizing equipment, maintaining hygiene standards, and following COVID-19 safety guidelines to ensure patient safety.

Can I choose a male or female physiotherapist?

Yes, we have both male and female physiotherapists on our team. You can specify your preference when booking an appointment, and we will accommodate your request based on availability.

Terms of Service | CareMotion Healthcare in Kolkata

1 Preamble & Acceptance

By accessing the CareMotion Healthcare platform (website, app, or offline booking via +91-91238-30795), you ("User") agree to be bound by these Terms. This document is an electronic record under the Information Technology Act, 2000.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. Using the service for a dependent (child/parent) implies you have the legal authority to accept these terms on their behalf.

2 Definitions

"Platform": The digital and offline interface of CareMotion Healthcare.
"Healthcare Professional (HCP)": Independent doctors, physiotherapists, nurses, and dietitians listed on the platform.
"Booking": A confirmed request for service where fees have been agreed upon.
"Force Majeure": Events beyond control (e.g., Kolkata floods, strikes, pandemics).

3 Nature of Relationship

CareMotion operates as a Facilitator & Aggregator. We connect patients with qualified independent professionals.

Our Responsibility

Verifying Professional Credentials
Managing Booking Schedules
Handling Payments & Receipts
Grievance Redressal

Professional's Responsibility

Clinical Diagnosis & Treatment
Prescribing Medication
Medical Outcomes
Adherence to Medical Ethics

STRICT MEDICAL DISCLAIMER

CareMotion is NOT an emergency service. We do not provide ambulances or ICU setups.

Do not use this platform for chest pain, severe bleeding, unconsciousness, or breathing distress. Please visit the nearest hospital immediately.

* We do not guarantee a cure. Medical outcomes vary by individual. Our professionals provide standard-of-care treatment, but success cannot be legally guaranteed.

6 Fees, Rates & Payments

We do not have a fixed "one-size-fits-all" rate card. Service fees are dynamic based on:

Distance: Travel time from the professional's base to your home.
Expertise: Senior consultants charge higher than junior therapists.
Timing: Visits during festivals (e.g., Durga Puja), Sundays, or late nights attract premium charges.

Transparency: The final estimated cost will always be communicated to you before you confirm the booking.

8 Cancellation & Refunds

Scenario	Policy
Notice > 4 Hours	Full Refund / No Charge
Notice < 4 Hours	Late Cancellation Fee Applies
Doctor on Route / Arrived	Full Visit Fee Chargeable

10 User Obligations

To ensure service delivery, you agree to:

Full Disclosure: Reveal all medical history, including infectious diseases (COVID/TB).
Safe Environment: Secure pets in a separate room. Ensure basic hygiene.
Zero Tolerance: Verbal or physical abuse towards staff will result in immediate termination and legal action.
Non-Poaching: You agree not to solicit our professionals for private visits bypassing CareMotion for 12 months.

12 Limitation of Liability

To the maximum extent permitted by Indian Law, CareMotion's total liability for any claim shall not exceed the fees paid by you for the specific service in dispute. We are not liable for indirect damages, lost wages, or clinical negligence by the independent professional (who carries their own liability).

Grievance Redressal

In compliance with the Consumer Protection Act, 2019, here are the details of our Grievance Head:

Name

Dr. Sourav Dutta

caremotionkolkata@gmail.com

Office Address

1st Floor, RA-504, Nabapally, Sector IV, Salt Lake, Kolkata - 700105, West Bengal, India.

Governing Law: Courts of Kolkata, West Bengal, India.